FAQs
Questions people ask before starting therapy
Straight answers about sessions, privacy, online counselling and what to expect. Anything missing? Message us on WhatsApp.
About SafeMind
What does SafeMind specialise in?
SafeMind is a psychology counselling studio for adults in Balewadi–Baner, Pune. We work with anxiety, depression, ADHD, stress, burnout, emotional regulation and relationship concerns, using CBT and other evidence-based approaches.
Who do you see?
Adults aged 18 and above, individually or as couples. We do not provide sessions for children or teenagers.
Where is the SafeMind clinic?
On Aaradhya Lane, Baner–Balewadi Road, behind Hotel FATCOOK, Balewadi, Pune 411045. We also serve clients from Baner, Wakad and Aundh.
Do you offer online counselling?
Yes. Video sessions are available for adults in India and abroad, with the same care and confidentiality as in-person sessions.
Starting therapy
How do I book a session?
Use the appointment form on this site, call or WhatsApp +91 92702 33663. We will confirm a time that suits you.
What happens in the first session?
A relaxed conversation about what brings you in, what you hope to change and how therapy works. There is nothing to prepare.
How long is a session and how many will I need?
Sessions usually last 45 to 60 minutes. The number depends on your goals, and we review progress with you regularly.
Can I switch therapist if it does not feel right?
Yes, at any time and without needing to explain.
Privacy and safety
Is counselling confidential?
Yes. What you share stays private, subject to professional and legal requirements, which we explain in the first session.
Can SafeMind prescribe medication?
Our psychology team does not prescribe psychiatric medication. If a psychiatric opinion could help, we will refer you and coordinate with the doctor you choose.
What if I am in a crisis?
SafeMind is not an emergency service. If you are in immediate danger or thinking about harming yourself, call your local emergency number or go to the nearest hospital right away.
Book a session
You do not have to work it out alone.
Share a few details and we will find a time that suits you. The first conversation is unhurried and confidential.